Common questions
What does WeatherIt cover and what rainfall counts?
WeatherIt Rain Insurance pays a fixed cash benefit (your payout amount) for each covered day on which your trigger is met. Your policy schedule uses three terms:
- Rain threshold: the minimum amount of rain (in millimetres) that must fall within a single hour.
- Qualifying hour: any hour within your rainfall coverage hours on a covered day, shown on your policy schedule, in which rainfall reaches your rain threshold.
- Trigger: the number of qualifying hours needed on a covered day for that day to pay. They don’t need to be in a row.
It only covers rainfall, not wind, hail, snow, lightning, temperature, humidity or other weather. It isn’t travel insurance and doesn’t cover cancellation costs for your booking. We pay whether or not you attend.
No forms, no receipts, and no need to cancel your plans. Claims are raised automatically when your trigger is met.
Licensing & complaints
Licensing
Insuretech Services Pty Ltd (ACN 683 621 285), trading as WeatherIt, acts as an agent of Mitsui Sumitomo Insurance Co., Ltd NZBN 9429039809810 (registered as an overseas company in New Zealand) (FSP No. 20661), and is registered in New Zealand as an overseas company (Registration No. 9394774, NZBN 9429053384041).
Financial strength rating
Mitsui Sumitomo Insurance Co., Ltd has a financial strength Rating of A+ issued by both AM Best and Standard & Poor's.
Fair Conduct Programme
Mitsui Sumitomo Insurance Co., Ltd maintains a Fair Conduct Programme to ensure customers are treated fairly. You can read it here: Fair Conduct Programme.
Fair Insurance Code
Mitsui Sumitomo Insurance Co., Ltd is a member of the Insurance Council of New Zealand and it supports the Fair Insurance Code. You can read the Fair Insurance Code by visiting the Insurance Council of New Zealand website.
Complaints
If you have a complaint, please contact us first at hello@weatherit.ai and we will work to resolve it. If it is not resolved to your satisfaction, you can refer it, free of charge, to the Insurance & Financial Services Ombudsman (IFSO) Scheme at www.ifso.nz.
Insurance & Financial Services Ombudsman
Mitsui Sumitomo Insurance Co., Ltd is a member of the Insurance & Financial Services Ombudsman Limited (IFSO), an independent dispute resolution scheme. IFSO may be contacted using the contact details below:
- Email: info@ifso.nz
- Phone: 0800 888 202
- Physical address: Level 2, Solnet House, 70 The Terrace, Wellington 6143
- Postal address: IFSO Scheme, PO Box 10-845, Wellington 6143
General information
This is general information only and does not take into account your personal circumstances. Please read the Policy Wording and Privacy Policy before purchasing.